FoodService Bites

Find out what we discovered about Subway investing $80 million in refreshing its US restaurants, Quandoo and Instagram enabling in-app reservations and why there is going to be 'Africa' all day in one UK Burger King branch

Dear Reader,
 
this edition of our weekly newsletter as usual covers noteworthy and curious news from the international hospitality business, must-knows to speed up your business. Find out what we discovered about Subway investing $80 million in refreshing its US restaurants, Quandoo and Instagram enabling in-app reservations and why there is going to be 'Africa' all day in one UK Burger King branch.
 
Enjoy reading!
 
Your FoodService Bites team
 
 

Brands

A look inside Subway's $80 million refresh
Subway and some of its vendors are investing US$80 million to make changes and add elements to nearly all of its 26,000 US restaurants by next summer as the sandwich giant works to turn around its ailing brand. (Approx. reading time: 2 min.)
restaurantbusinessonline.com
 
Papa John’s same-store sales slide 6.1%
Papa John’s International, Inc.’s same-store sales continued their slide in the second quarter. North America comparable sales were down by 6.1% for the quarter that ended on July 1, before the tumultuous month that saw founder John Schnatter step down as chairman of the board, followed by the board distancing the brand from him. (Approx. reading time: 2 min.)
nrn.com
 
Focus Brands to buy Jamba Juice for $200 million
Focus Brands Inc. and Jamba, Inc. announced that the companies have entered into a definitive merger agreement, where Focus Brands will acquire Jamba for US$13.00 per share in cash, in a transaction valued at approximately $200 million. (Approx. reading time: 1 min.)
nrn.com
 
 
Weekly Research Bite
Where is the largest potential to expand the delivery offerings by day parts? Dinner is the most important day part for delivery. More than half of all delivery visits take place in the evening (Big 5 European average, YE March 18). However, compared to the previous year, growth does not only come out of this day part, but also from morning and afternoon snacking times. So it is up to operators to react to this and be ready with the right offers. Consumers expect you to bring them your products all day long.
npdgroup.com
 
 

People

Joël Robuchon rewrote the rules of fine dining
The chef, who died on August 6 at the age of 73, embodied the old-world mentality before setting the stage for a new era in dining. (Approx. reading time: 3 min.)
nytimes.com

Tickets founder Albert Adrià to open dessert-only UK restaurant this autumn
Albert Adrià, chef-patron of Barcelona’s Michelin-starred restaurant Tickets, will open his debut UK restaurant this November. (Approx. reading time: 1 min.)
bighospitality.co.uk  
 
 
Technology
 
Instagram partners with Quandoo to allow in-app restaurant bookings

Instagram is integrating with restaurant reservation platform Quandoo to allow its users to book restaurants through the photo sharing app. (Approx. reading time: 1 min.)
bighospitality.co.uk
 
Starbucks joins forces with cryptocurrency venture
Consumers may soon be able to pay for a Starbucks latte with bitcoin. The coffee giant announced that it will work in partnership with bitcoin exchange operator Intercontinental Exchange Inc. as it forms a new company to “create an integrated platform that enables consumers and institutions to buy, sell, store and spend digital assets on a seamless global network.” (Approx. reading time: 1 min.)
restaurantbusinessonline.com
 
 

Management

 
3 battlefronts threatening restaurants
Not all the fights threatening trouble for restaurants are raging within the industry proper. Yet those distant rumbles could have direct and significant impact on the business, tomorrow and long thereafter. (Approx. reading time: 2 min.)
restaurantbusinessonline.com
 
2 ways to 'lengthen' loyalty without cutting into your bottom line
Most QSR operators today understand that a great loyalty program is a business necessity, but like everything in the restaurant game, there is a huge difference between doing it and doing it well. And when it comes to loyalty, the QSRs that really know how to maximize the benefits to the brand and its customers will be the QSRs that reign supreme. (Approx. reading time: 3 min.)
qsrweb.com
 
 
By the way …
 
Burger King agrees to play Toto’s ‘Africa’ on repeat in London location
The UK arm of Burger King launched a Toto-themed social media stunt, promising to play the power ballad at one location of the chain in exchange for retweets. (Approx. reading time: 1 min.)
eater.com

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