Dussmann Group

Losses in the catering business

Wolf-Dieter Adlhoch, Spokesman of the Management Board
Wolf-Dieter Adlhoch, Spokesman of the Management Board

The Dussmann Group, a leading global multi-service provider, came through the Corona pandemic robustly in 2020. Group sales fell from €2.13 billion in financial year 2019 to the current €2.08 billion (-2.6%).

Dussmann Service , the largest division in terms of sales, mainly comprises the integrated facility management business. It contributed 1.36 billion Euros to the group turnover, a decrease of -12.1 percent (previous year 1.55 billion Euros). The main reason for this was the sharp drop in sales in the catering business of around -20 percent due to employee restaurants that were closed and restricted in their operations. The sale of the business in Hong Kong and China with sales in the mid double-digit million euro range is also reflected in this.

In April 2020, Dussmann announced the sale of the business in China and Hong Kong. This transaction was in line with the strategy to focus the Dussmann Group's resources on profitable growth in Europe, the Middle East and some selected non-European markets. Wolf-Dieter Adlhoch, spokesman of the executive board of the Dussmann Group: "At the same time, we have consistently driven forward the implementation of our next level strategy. We want to use the strengths of the debt-free family company and in doing so become the innovation and quality leader in our businesses."

Culture department store loses a third of sales

The Care & Kids division, which includes Kursana and the Kultur-Kindergartens, grew by 6.0 percent in 2020 and contributed €459 million to Group revenues (previous year: €433 million). In contrast, the Kultur-Kaufhaus was affected by the restrictions imposed by the Corona pandemic. Sales fell sharply by -30.6 percent to €25 million (previous year: €36 million). The business development of 2020 continued for the Dussmann Group at the start of the financial year 2021.

New start up initiative

With the Food Service Innovation Lab Dussmann Service launched a start-up in February 2021 which aims to provide groundbreaking impulses in the catering sector in terms of technology and sustainability. The goal is to create new, digital standards and processes with a platform-based solution for the food service industry. Analogue processes along the value chain are to be digitised from the field to the plate - and chefs will thus have more time for creative processes again instead of filling out Excel spreadsheets and processing orders by phone or e-mail.

In the care and support of seniors, new concepts such as Kursana Quartier reflect the desire of many seniors in need of care to live autonomously and self-determinedly for as long as possible in old age. The wide range of services offered by Kursana Quartier is intended to provide an alternative to nursing homes. In the area of care for the elderly, Kursana, a member of the Dussmann Group, as the operator of 116 facilities for the care and support of senior citizens, was particularly affected by the Corona pandemic - the protection and care of this particularly vulnerable group in accordance with the guidelines of the Robert Koch Institute are among the most sensitive areas in the fight against the virus. Nevertheless, a number of deaths occurred in at least one home in Berlin.
Dussmann Group
With over 60,000 employees in 21 countries, the Dussmann Group, headquartered in Berlin, provides services for people and achieved consolidated sales of € 2.08 billion in 2020. The services of the largest business division Dussmann Service include cleaning, building services, catering, security and reception services, sterile supplies and charging solutions for e-vehicles. The business division Dussmann Technical Solutions (DTS) unites the Dussmann specialists for technical plant construction. Kursana provides care and nursing for 13,600 senior citizens. In addition, "Dussmann das KulturKaufhaus" in Berlin and the Dussmann KulturKindergartens with company-related childcare are part of the Dussmann Group.