Find out what we discovered this week

UK's Leon redefined fast food industry / Virtual reality makes food taste better? / Gen Z restaurant staff - new study

Dear Reader,

This edition of our weekly newsletter as usual covers noteworthy and curious news from the international hospitality business, must-knows to speed up your business. Find out what we discovered about Domino's 'pizza theatre' success, Jamie's Italian back on track and why food may taste better in virtual reality. Furthermore: the Oktoberfest's impact on the international restaurant world.

Enjoy reading!

Your FoodService Bites team


Remodeled Domino's location sells nearly 8,500 pizzas, breaks company sales record
The Domino's location in Pecos, Texas, is of particular interest because of its new store design, something the company calls a "pizza theater" shop. This design features an open-area viewing of the kitchen, where guests can see how their pizzas are prepared. (Approx. reading time: 1 min.) 

Cover drive: The Kricket founders on their biggest project to date
Following success in Brixton and Soho (both in London), Indian small plates restaurant Kricket has just opened its largest restaurant yet. (Approx. reading time: 6 min.) 

How UK's Leon redefined the fast food industry
Ask Leon Restaurants Co-Founder Henry Dimbleby to share lessons learned in launching his fast food fast casual brand and be prepared to take notes, to learn and to laugh as he relates how he and Co-Founder John Vincent went about establishing the quick-service brand and vision of what fast food should be. (Approx. reading time: 3 min.)

Jamie's Italian to finish repaying creditors this month
Jamie’s Italian expects to complete the terms of its Company Voluntary Agreement (CVA) and finish paying its creditors this month. (Approx. reading time: 1 min.) 

Weekly Research Bite

Several publications state that consumers are getting more conscious about health and pay more attention to light or healthy foods and drinks. But what is the reality? What does this mean for the consumption of cola, for example? Cola (including regular and sugar reduced/free options) is still increasing its popularity in Quick Service Restaurants in Great Britain and France. More than every 2nd British consumer had at least one in the YE Jun 18 period a cola drink in QSR - and the penetration grew strongly compared to the previous year driven by both types: regular and diet. Also in France the penetration of cola beverages increased, meaning that the items reached a larger part of the French population. But not only the penetration increased; also the frequency of consumption was higher than the year before. This shows that real behaviour often differs from what people say.


The next big restaurant chain may not own any kitchens
If investors at some of the biggest technology companies are right, the next big restaurant chain could have no kitchens of its own. These venture capitalists think the same forces that have transformed transportation, media, retail and logistics will also work their way through prepared food businesses. (Approx. reading time: 5 min.) 

Can Virtual Reality make food taste better?
A Cornell University study has shown that even VR environments can change our perception of taste. (Approx. reading time: 2 min.) 


The payoffs and pitfalls of keeping Gen Z restaurant staff
Keeping more of the young people who pass through restaurant jobs may be less of a moonshot than the industry suspects, with low-cost remedies such as mentoring programs proving a long-term brake on turnover, according to a major new study of the labor pool’s most recent entrants. (Approx. reading time: 1 min.) 

Is customer-facing service irrelevant in a digital foodservice world?
Technology may streamline service, but humans have the edge on hospitality. (Approx. reading time: 3 min.)

On loving and losing teen labour
How teens helped define fast food, and where the industry is without them. (Approx. reading time: 5 min.) 

Quality by Respect is best meat quality and animal welfare.
Health as a basis for quality.  The nature-oriented approach needs space, but with notably less technical applications. Animal welfare doesn’t have to be expensive.
The pigs live on straw bedding, have access to shaded open spaces and of course the best climate, instead of ammonia and Co²-loaded air in the stalls.
The consumer will love you for it!

By the way …

Oktoberfest is more than just beer and Lederhosen

The history of Germany’s beloved autumn festival and how it spread bratwurst and pretzels across the globe. (Approx. reading time: 4 min.)