Find out what we discovered

Doordash's ghost kitchen, an Amazon deal under investigation and Burger King adding delivery

Dear Reader,

Our weekly newsletter covers noteworthy and curious news from the international hospitality business. Find out what we've discovered about a Doordash's ghost kitchen, an Amazon deal under investigation and Burger King adding delivery.

Enjoy reading!
Your foodservice Bites team


Doordash opens its first ghost kitchen
The meal delivery service has opened its first brick-and-mortar store in Redwood City, California. The 5,000-square-foot facility will house four local brands. (Approx. reading time: 4 min.)

Coffee Day partners with Impact HD
The Indian coffee chain wants to grow its retail network in India with the help of the Japanese retailer Impact HD. Together they want to launch a minimum of 450 stores. (Approx. reading time: 2 min.)

Amazon investment in Deliveroo under investigation
The UK's competition watchdog CMA has launched a formal investigation into the deal, fearing it will reduce competition. (Approx. reading time: 3 min.)

Weekly Research Bite
Investments into the ambiance of a restaurant can be tremendous. But do guests really care about the atmosphere of a restaurant? Actually they do. According to research the ambiance plays an important role for the choice of restaurant. Every 4th visit happens because of it, which makes it almost twice as important as the variety of foods (Big 5 European average, YE Jun 19). Of the European Big 5 this factor is least important in the UK. Here convenience plays a more important role.


Burger King takes on delivery
Faced with the big success of its competitor McDonald's, the burger chain is partnering up with Uber Eats to bring delivery to its US-customers. (Approx. reading time: 2 min.)

KFC strengthens its digital capabilities
In addition to online ordering the fried chicken chain is looking into delivery options and implementing artifical intelligence into the ordering process. (Approx. reading time: 3 min.)

Walmart now delivers to your home
With the launch of its in-home grocery delivery service the retailer now wants to enter the homes of their customers. (Approx. reading time: 3 min.)


New executives for Subway
In an effort to overhaul its leadership team, the sandwich giant has brought four new executives on board. Among them is Carrie Walsh, who takes on the role of chief marketing officer. (Approx. reading time: 3 min.)

Dunkin' loses its marketing chief
Tony Weisman, who held the position since 2017, will step down as of December 1. The company is already on the hunt for a replacement. (Approx. reading time: 2 min.)

By the way

Want to buy a food business?
The website offers a large number of small and medium sized food businesses, ranging from franchise opportunities to manufacturing sites, for sale. Offers come from all over the world. (Approx. reading time: 2 min.)