Find out what we discovered this week

Chick-fil-A / Subway / Amazon

Dear Reader,

This edition of our weekly newsletter as usual covers noteworthy and curious news from the international hospitality business, must-knows to speed up your business. Find out what we discovered about US teen's new favourite restaurant chain, latest prospects for the – technological – future of restaurants, and sneak with us into Noma's fermentation kitchen.

Enjoy reading!
Your FoodService Bites team


Chick-fil-A has dethroned Starbucks as the teens’ favourite restaurant
A new survey reveals the chicken-sandwich chain has become the number one fast-food destination for youths of both upper and average income groups for the first time ever. (Approx. reading time: 2 min.)

Subway: The future means 'more'
In an interview with QSRweb about new brand initiatives, Subway's Chief Advertising Officer Chris Carroll discussed some of the actions planned, as well as relaying a few details about franchisees relations. (Approx. reading time: 2 min.)

'World's healthiest restaurant and bar' to launch Seven Dials flagship
Vegan, gluten-free and alcohol free restaurant and bar Redemption will launch its third site this winter, having successfully crowdfunded the money needed to finance it. (Approx. reading time: 1 min.)

Weekly Research Bite

16 billion visits take place during lunch in the European Big5 (Great Britain, Germany, France, Italy and Spain) – a huge potential for all restaurant operators in the market. Overall lunch represents 29% of all visits. Great Britain and France have an over average lunch share. Every 3rd visit in the Foodservice market in these countries is for lunch. On the other hand, Italians and particularly Spaniards focus their visits on other day parts.


Uber's online-only restaurants: the future, or the end of dining out?
There are now about 800 such virtual restaurants in the USA, often created when enough customers look through the Uber Eats app for a certain type of food in their area that they can't find. (Approx. reading time: 3 min.)

3 big changes looming for restaurants?
Third-party delivery and guest loyalty programs may be undergoing a major change, according to attendees of this week’s TechTable conference. (Approx. reading time: 2 min.)

Amazon Alexa Fund makes its first investment in restaurant tech with SevenRooms
The Amazon Alexa Fund is making a significant investment in hospitality management platform SevenRooms in order to bring in-service, voice-enabled tech to restaurants for the first time. (Approx. reading time: 1 min.)

Blockchain and the future of the food supply chain
Blockchain has been a huge buzzword in and out of the food industry in recent years. While it’s easy to simply equate the technology with Bitcoin and cryptocurrency, it actually holds huge promise for several other applications. In fact, grocers and restaurants alike are dipping their toes into blockchain technology to find ways to improve transparency, quality and food safety. (Approx. reading time: 3 min.)

Consumer Trends 

The new QSR battleground: $5 meal deals
Among quick-service chains, $4 has been the go-to price point for individual value meals. But now chains are looking to wean off customers from margin-hurting $4 meals. Chains pushing $5 promotions this month include Taco Bell, Rubio’s, Carl’s Jr., Del Taco and Pizza Hut. (Approx. reading time: 4 min.)

What's trending on the burger front?
Is burger boredom taking hold at your operation? While regulars might revolt if you ditched their favourite bacon cheeseburger, some customers may be ready for trendier choices on the menu. Technomic data provides insight into the cheeses, toppings, buns and condiments that are emerging. Here’s what’s happening in burgers. (Approx. reading time: 2 min.)

By the way …

Inside Noma's fermentation lab
The Michelin-starred restaurant in Copenhagen ferments a range of ingredients — sometimes for months. (4 min. video)