Find out what we discovered this week:

Wagamama / Walmart / Pizza Hut

Dear Reader,

This edition of our weekly newsletter as usual covers noteworthy and curious news from the international hospitality business, must-knows to speed up your business. Find out what we discovered about Walmart's new push into restaurants, Pizza Hut's mobile pizza baking robots, and what the new Dunkin' (formerly known as Dunkin' Donuts) teaches us about TLC to be applied when re-branding. And, of course, some very scary promos for Halloween!

Enjoy reading!
Your FoodService Bites team


Wagamama acquired by Restaurant Group Plc
A deal to combine the Frankie & Benny’s and Wagamama restaurant chains left Restaurant Group Plc investors with a bitter aftertaste, as well as having to pick up a chunk of the check. (Approx. reading time: 2 min.)

Walmart’s new restaurant play
Walmart is aiming to reinvent the shopping center for an e-commerce age with a new sort of open-air complex incorporating restaurants, food halls and food trucks. (Approx. reading time: 1 min.)

37 of the UK’s top 100 restaurant groups are loss making, says report
Profits at the UK’s top 100 restaurant groups fell a whopping 80% in the past year, according to new figures from accountancy firm UHY Hacker Young. (Approx. reading time: 1 min.)

Weekly Research Bite

Breakfast visits in the Foodservice market are growing. But is there another daypart that showed a positive trend over the past five years? Yes, the dinner daypart. Since 2013, dinner visits grew by 0,7% on average across Europe year over year, more than the overall market. However, Germany has an under- and Italy an over-proportional development: Italy outperformed the other countries. Germans on the other hand, kept their dinner visits over the pasts years stable. The reasons for this development are various and country specific.


Pizza Hut will enlist robots in quest to slice delivery times
Pizza Hut is fusing two of America’s favorite pastimes - pizza pies and pickup trucks - in a bid to cut delivery times as fast-food competition heats up. (Approx. reading time: 1 min.)

The market for sandwich delivery is super competitive now
RB’s The Bottom Line explores whether delivery at Firehouse Subs, Jersey Mike’s and now Subway will hurt Jimmy John’s. (Approx. reading time: 2 min.)


The fight for a better hospitality industry starts here
How one organization is pushing against wage inequality, gender discrimination, and sexual harassment in restaurants across the country. (Approx. reading time: 9 min.)

The art of fine-tuning the balance between reservations and walk-ins
Orchestrating that delicate balance between reservations and walk-ins is an art form, and a subject that occupies many of the waking (and sleeping) hours of the front of house teams charged with managing the book.(Approx. reading time: 9 min.)

Rebranding TLC: Timing, laying groundwork, communication
Advanced planning is key to the success of big, outward-facing brand changes, industry experts say. (Approx. reading time: 4 min.)

A case for national 'service': tackling the staff shortage
How can the industry tackle the growing staff shortage? Chef Alex Rushmer has a radical solution. (Approx. reading time: 8 min.)

By the way …

19 operators scaring up Halloween promos
Halloween is a prime opportunity for operators to attract customers. This year, restaurants are embracing the “spirits” of the season with creepy limited-time offers like mealworm brittle, costume contests and even a “Stranger Things” pop-up. Take a look at the Halloween promos. (Slideshow/Approx. reading time: 5 min.)