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McDonald's new President International, Starbucks top mangement bonuses and Domino's increasing GPS tracking

Dear Reader,

Our weekly newsletter covers noteworthy and curious news from the international hospitality business. Find out what we've discovered about McDonald's new President International, Starbucks top mangement bonuses and Domino's increasing GPS tracking.

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Your foodservice Bites team

Editor's note: Everything you have to know about Internorga 2020
The leading trade show for foodservice and hospitality business is taking place March 13th to 17th 2020 in Hamburg. Find out what to expect and where to go in our 16-page special. 


McDonald's names new President International
Ian Borden will oversee all international markets of the chain, effective immediately. (Approx. reading time: 1 min.)

Starbucks top mangement to get retention bonuses
CEO Kevin Johnson and COO Roz Brewer will be awarded bonuses based on the company's performance over the next three years. (Approx. reading time: 2 min.)

Pizza Hut brand chief departs after just one year
Marianne Radley has left as Pizza Hut’s U.S. chief brand officer, parent company Yum Brands confirmed Monday. There were no reasons given. (Approx. reading time: 2 min.)

Weekly Research Bite
“Would you like a coffee?” A common question after a meal in restaurants. But how important is coffee vs. tea in the European foodservice markets? Although coffee is three times more often consumed than tea in Great Britain, in the European comparison the country is still the country of tea drinkers. On the other hand, particularly Italians turn out to be coffee lovers. Coffee is 25 times more important than tea and reaches the highest consumption within the Big 5 European countries (Great Britain, Germany, France, Italy, Spain).


A market map of ghost kitchen operators
From multi-unit brands to independent operators: Virtual restaurants and ghost kitchens have gotten traction following the delivery boom. (Approx. reading time: 4 min.)

Does foot traffic worsen your online reviews?
A data analyst compared reviews for restaurants in New York. Restaurants on streets got better ratings than those on the more frequented avenues. (Approx. reading time: 2 min.)

US delivery operators are pulling back a little
With office closings and lay-offs there seems to be a market consolidation going on. (Approx. reading time: 2 min.)


Study: How QSR concepts can boost footfall and customer loyality by apps 
Inmobi's QSR Consumer Insights Report uses 1st-party telco data to help understand the impact of apps on the customer. (Approx. reading time: 6 min.)

Domino's to expand GPS tracking in the USA
The pizza chain hopes to establish the new tracker technology in around a quarter of the restaurants till the end of the year. More will follow in 2020. (Approx. reading time: 2 min.)

By the way

The chicken sandwich that became art
Popeyes Louisana Kitchen taped a chicken sandwich to a wall and wants to sell it for 120,000 Dollars. (Approx. reading time: 1 min.)