foodservice Bites

McDonald's, Chipotle and what motivated consumers to call restaurant services

Dear Reader,
Our weekly newsletter covers noteworthy and curious news from the international hospitality business. Find out what we've discovered about McDonald's, Chipotle and Deliveroo. Also, take a look at our research all about what motivated consumers to call restaurant services. 
Enjoy reading!
Your foodservice Bites team

Weekly Research Bite

What motivated consumers to call restaurant services?
Many European consumers called a delivery service in for the first time during the COVID-19 crisis. Throughout the six largest European countries (GB, DE, FR, ES, IT, RU) 31% of all consumers claimed they used Delivery Services, during the crisis, this number grew by 11% points to 42%. But the questions is, what motivated consumers to call restaurant services for their food and beverages rather than preparing something by themselves. Surprisingly it was not for convenience reasons because people didn’t have time since they were working from home. That delivered meal was in the first place a treat for oneself or the family. In second place: the wish to get something special that people couldn’t cook themselves. Third: to order food from one’s favorite restaurant.


McDonald's removed the Beyond Burger
Fast-food chain ends Beyond Meat burger trial in Canada with no set plans for a plant-based option. (Approx. reading time: 4 min.)

Deliveroo launches table-service-app
The tool which will be available on July 15, will make it easier for restaurants to maintain social distancing guidelines. (Approx. reading time: 2 min.)

Chipotle adds Grubhub as delivery partner
The fast-casual chain which has seen digital sales soar during the coronavirus pandemic, also works with Postmates, DoorDash and Uber Eats. (Approx. reading time: 3 min.)


Shake Shack plans 55 stores in China
The New York City burger chain said it is "firing up" its growth in China with plans to open 55 restaurants by 2030. (Approx. reading time: 2 min.) 

Wingstop opens 1st U.S. ghost kitchen
Prime minister Boris Johnson has annouced that pubs will be able to reopen from the 4th July with a one-meter distancing measure in place. (Approx. reading time: 2 min.)

Papa John’s North America same-store sales jump
Papa John’s continues to improve their financial outlook and performance despite the disastrous economic effects of COVID-19 on the restaurant industry. (Approx. reading time: 2 min.)

Food & Beverage

Redefine Meat launches 3D printed steak
Redefine Meat unveiled its trade-marked Alt-Steak, a plant-based 3D printed steak, with consumer testing to kick off in high-end restaurants this year. (Approx. reading time: 4 min.)

Chick-fil-A to introduce Mango Passion Tea Lemonade
Mango Passion Tea Lemonade is Chick-fil-A’s first seasonal beverage since Strawberry Passion Tea Lemonade in summer 2019. (Approx. reading time: 2 min.)

By the way

Robots that can cook and serve food
As restaurants re-open after coronavirus lockdown, measures will be in place to ensure safe distancing between customers and staff. But do we still need human beings to cook and serve our food?.  (Approx. reading time: 4 min.)

If you would like to read more in-depth stories from the international hospitality business, take a look at our trade journal for the Horeca sector foodservice Europe & Middle East.
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