FoodService Bites

Subway brand refresh / US Top 8 bakery-cafe chains / Sticks'n'Sushi's largest restaurant

Dear Reader,

This edition of our weekly newsletter as usual covers noteworthy and curious news from the international hospitality business, must-knows to speed up your business. Find out what we discovered about Subway's brand refresh, investors love for food cooked by robots and why the delivery trend is not stopping people from eating out. We certainly hope that this will not make you cry – but if you have to: go to Starbucks!

Enjoy reading!
Your FoodService Bites team


Video: Subway CEO offers peek into future of its stores
For the quick-service operator's 53rd anniversary, Trevor Haynes highlights local franchise owners and the brand's refresh. (Video 1.51 min.)

Sticks'n'Sushi's largest restaurant to launch on October 1st
Sushi and yakitori restaurant group Sticks’n’Sushi will launch its largest restaurant yet at a site in Chelsea next month. (Approx. reading time: 1 min.)

2018 Top 200: The top 8 bakery-cafe chains in the USA
Find out this year’s highest grossing bakery-cafe brands. The ranking is part of the Nation’s Restaurant News annual Top 200 report, a proprietary ranking of the foodservice industry’s largest restaurant chains and parent companies. (Approx. Reading time: 3 min./Slideshow)

Spyce cooks up $21m as investors continue rush to robots
Spyce, the Boston-based company behind the eponymous robot-powered restaurant, has closed a $21 million Series A round of funding led by Collaborative Fund and Maveron (h/t The Boston Globe). This brings the company’s total amount raised to $24.8 million and further indicates that the restaurant robot space is getting frothy. (Approx. reading time: 3 min.)

Weekly Research Bite

Which European market is the biggest one in regards of beer consumption in restaurants? Germany? Great Britain? No, it actually is the Spanish market. Almost every third beer that is consumed in commercial restaurants (QSR, FSR, Leisure) in the Big5 European countries is drunk in Spain. This number is even more impressive when you set it in relation to Spain’s visit share within the Big5. This share is only 15%, so less than half of its beer share.
Find out more:


5 things employers need to know about references
A reference can mean make or break for a job applicant. Employers should know what is required of them when requesting or providing references. (Approx. reading time: 1 min.)

Go public with your plans — it can get you to success
Leaders are more likely to follow through on intentions when they share them, writes David Novak, former CEO of Yum! Brands. "To be a good leader, you have to put pressure on yourself, so if it's important for you to get something done, take a public stand on it," he writes. (Approx. reading time: 2 min.)

7 habits to make the leap from idea to action
Build these skills to bridge the gap between knowledge and execution, says leadership expert Jim Sullivan. (Approx. reading time: 3 min.)

Consumer Trends

Food delivery to homes has not discouraged diners from eating out
While food delivery to homes has risen from 31% to 36% over the past six months, this has not had a negative impact on people visiting pubs and restaurants to eat, according to a new study. (Approx. reading time: 1 min.)

Consumers embrace bold flavours of Korean cuisine
Americans’ growing awareness of Korean culture — from K-Pop to K-Beauty to the 2018 Winter Olympics in Pyeongchang — coupled with their increasingly adventurous tastes has led to a rise in Korean barbecue and other Korean flavours on USA restaurant menus, according to research firm The NPD Group. (Approx. reading time: 3 min.)

By the way …

Highly recommended: Sobbing in Starbucks
There’s a grand tradition of crying in public, especially in New York City, where it’s difficult to ever be truly alone. Guides have been written with best practices; maps have been marked with the best spots. And there are only a few public spaces where criers can count on that kind of blithe indifference, and Starbucks happens to be the most ubiquitous, writes Alicia Kennedy. (Approx. reading time: 6 min.)