foodservice Bites

Subway, TGI Fridays and consumer habits

Dear Reader,

Our weekly newsletter covers noteworthy and curious news from the international hospitality business. Find out what we've discovered about Subway, TGI Fridays, and Chick-fil-A. Also, take a look at our market research on consumer habits in the foodservice industry.

Enjoy reading!
Your foodservice Bites team

Market Research

Customer habits in the foodservice industry
Over the past four years, people were more and more willing to try out new places in the foodservice industry. From 2016 to 2019, the number of visits to places that people had not been to before grew by more than one full percentage point. By country, consumers in France and Italy were most open to trying new things. Germany and Spain are somewhere in the middle and Brits tend to be the most loyal group of customers sticking most to places they have been before.


Subway is testing a grocery service
The sandwich chain is selling its restaurant ingredients, such as footlong bread, cheese, vegetables or soup in more than 100 restaurants in Southern California. (Approx. reading time: 3 min.)

TGI Fridays' deal falls through
The brand's parent company TGI Holdings had signed a sales agreement with blank check company Allegro Merger Corp back in November 2019. Now, the deal was terminated. (Approx. reading time: 2 min.)

McDonald's angers its workers
After an employee was diagnosed with the coronavirus at a restaurant in Los Angeles, his co-workers went on strike, citing dangerous work conditions. (Approx. reading time: 3 min.)


The impact of Covid-19 on restaurants
The global restaurant consultant group Aaron Allen & associates provides an analysis of the economic impact  the virus has on the U.S. foodservice industry. (Approx. reading time: 5 min.)

How the coronavirus is shaping the foodservice industry
The third update by Technomic takes a look at consumer spending, food order habits and innovative meal offers from operators. (Approx. reading time: 4 min.)

Restaurant relief funds are overwhelmed
Due to the sharp influx in applications, some restaurant industry relief funds in the U.S. are so overwhelmed that they have stopped taking new applications. (Approx. reading time: 4 min.)


What role does plastic packaging play during the corona crisis?
Amidst the corona pandemic a new food packaging debate emerges between supporters and opponents of plastic materials. (Approx. reading time: 3 min.)

The top packaging trends 2020
Plant-based, edible and resuable packaging are this years' top 3 trends to satisfy customer demands, according to the Marketing Insider. (Approx. reading time: 3 min.)

By the way

Hygienic measures for drive-thrus
The Georgia-based chicken chain Chick-fil-A has added outdoor handwashing stations to its drive-thrus to give its employees the possibility to regularly wash their hands. (Approx. reading time: 3 min.)

If you would like to read more in-depth stories from the international hospitality business, take a look at our trade journal for the Horeca sector foodservice Europe & Middle East.  Read now!