Seminar & Trend Tour

Masterclass Multi-Unit Management in Florida

Prof. Chris Muller, author of "The Leader of Managers," in Miami (pictured right).
Food Trend Tours Miami
Prof. Chris Muller, author of "The Leader of Managers," in Miami (pictured right).

Prof. Chris Muller is a leading expert in multi-unit restaurant and brand management. Numerous managers have attended his seminars in Zurich. Now he has designed a four-day seminar program that brings together internationally recognized experts in the multi-unit sector with hospitality executives. This time in North Miami Beach, Florida, from January 16 to 20, 2023.


Titled "The New Leader Of Managers", the course aims to provide hospitality industry executives at FIU in North Miami Beach with cutting-edge insights about modern foodservice management skills to advance leadership and grow the business’ bottom line. It will provide frameworks and formulas to elevate leadership, with targeted focus on skills critical for successful multi-unit management. Besides, participants will gain best-practices and next-practices for mobilizing people, processes, and the modern technologies that can keep you moving forward. 

Key content topics are:
  • Multi-Unit Trends
  • A.I., Automation & Technology
  • Customer Experience Management
  • Leadership, Management & Motivation
All instructors are experienced in the restaurant field and relate directly to everyday operations:

  • Chris Muller, lecturer at FIU, top expert in multi-unit and brand management, author of "The Leader of Managers" and an entrepreneur himself
  • Brian Connors, director of the Bacardi Center of Excellence
  • Alec Dalton, award-winning hotel expert and consultant on Five Star service concepts and their realization for leading brands such as Disney and The Ritz-Carlton
  • Andrew Fordyce, internationally experienced food service all-rounder, as a food trend scout, EATrepreneur, journalist and more, who will bring what he has learned directly to life with a one-day food trend tour of Miami's multi-unit scene.

Contact for German interested parties is Kerstin Wolkersdorfer: kerstin@masande.de

More Food Trend Tour dates by Andrew Fordyce:
  • July 11-13, 2022 Amsterdam / Rotterdam
  • Sept. 13-14, 2022, The Casual Dining Tour, optional Sept. 15 with a visit to the casual dining show
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