SES Center | Austria

Regular customers live up to their name

Christoph Andexlinger Chief Opterations Officer & Spokesman of the SES Management Board.
Christoph Andexlinger Chief Opterations Officer & Spokesman of the SES Management Board.

Rarely has it been so tempting to "eat out". The Austrian SES shopping centers draw a first positive balance of the opening of the foodservice outlets in their shopping centers. Especially regular customers enjoyed breakfast and coffee on the first day after the long lockdown, says SES.

Since Wednesday morning, May 19, guests may once again be served on site in Austria in compliance with the official Covid-19 regulations - and this has been particularly well received by regular customers, sums up shopping center operator SES:"The morning business with breakfast and coffee on this first day after the gastro-lockdown has started off pleasingly well and also at lunchtime the pubs are filling up above average."

The company also expects footfall to increase in the malls once they return to their pre-Covid long opening hours. The foodservice businesses also benefited from the free testing opportunities directly in the centers of SES.

"Our foodservice partners and we are very pleased with the first hours. As expected, the joy about the reopening of the foodservice units is great among our customers – we also feel this in the frequencies in the malls. Regular customers in particular are delighted to have their first coffee in their favourite foodservice venue. It's also looking promising with regard to reservations," says Christoph Andexlinger, Chief Operations Officer at SES Spar European Shopping Centers.

Well prepared for safe operations

The foodservice businesses in the centers have prepared well for the reopening. This includes the control of the access proofs and guest registration. "Both have been working smoothly since the first minute of unlocking," they say. A prerequisite for a restaurant visit is a negative Covid-19 test, recovery or vaccination. In addition, SES continues to maintain the hygiene measures certified by TÜV Austria in the centers.

In almost all of the 17 Austrian SES shopping centers, free rapid antigen tests are offered to support the foodservice businesses by making the visit as easy as possible: "Thanks to the on-site testing facilities, our visitors can once again combine shopping with a spontaneous coffee in between or a visit to the pub," says SES Chief Operations Officer Andexlinger.

About SES Spar European Shopping Centers
SES is a developer, builder and operator of shopping centers in six countries: Austria, Slovenia, Italy, Hungary, Croatia and the Czech Republic. SES currently manages 30 shopping locations in Central, Southern and Eastern Europe with a leasable area (GLA) of over 820,000 square metres. All shopping centers were open throughout 2020, but many shop partners had to remain closed for weeks or months due to government lockdowns. Overall, shop partners generated sales revenue of €2.45 billion at SES shopping centers in 2020, SES said. SES centers have won multiple national and international awards for architecture and design, sustainability, traffic conception and innovative marketing, according to the company. The company is part of the SPAR Austria Group.