Sodexo North America

Autonomous Delivery with Kiwibot

For delivery Sodexo cooperates with Kiwibot in the USA.
Sodexo Nordamerika
For delivery Sodexo cooperates with Kiwibot in the USA.

Autonomous delivery vehicles facilitate optimizing the notorious last mile on the way to customers and guests. Contract caterer and multi-service provider Sodexo North America is cooperating with Kiwibot. The specialist for robot-assisted delivery will now send its autonomously driving fleet to three US universities for Sodexo.

Together with Kiwibot, Sodexo wants to enhance "smart campuses." Initial sites include New Mexico State University, Loyola Marymount University in California and Gonzaga University in Washington, according to a company release.

Driving on expansion

For Kiwibot, collaborating with the global player marks an important milestone, as the company aims to be on at least 50 locations in the next three years.

Kiwibot provides comprehensive remote and on-site customer service for businesses. It integrates with any business’s point-of-sale to distribute their food products via powerful, cute-looking robots. Therefore, Kiwibot and Sodexo together envision a subscription program where every person in a Sodexo-serviced location can access any goods that can fit into a robot, and are located within a university campus.

No free service

To expand its delivery services to more than 50 locations over the next three years, Kiwi is hoping for a development boost from major client Sodexo North America.
Sodexo USA
To expand its delivery services to more than 50 locations over the next three years, Kiwi is hoping for a development boost from major client Sodexo North America.
At the three universities mentioned, college students will be able to use their meal plans to take advantage of Kiwibot delivery, through their local delivery app Bite+. However, anyone with access to the app can enjoy the service, with each delivery having a flat cost of $2, plus 10% of the order size. We are excited to grow our robot food delivery service with Kiwibot and provide customers with a safe, convenient, contactless, and innovative solution, said Aurelia Valot, the VP of Digital Transformation and Innovation, Sodexo. We are looking forward to expanding this offering in the coming months.

"Our success comes from incredible clients like Sodexo who are willing to change the status quo," said Felipe Chávez Cortés, CEO and co-founder of Kiwibot. "This is just the beginning of our offerings for college students to test the latest in robotic meal delivery and provide universities across the U.S. with the future of smart campuses."

Extensively tested in B2C mode, Kiwibot has deployed its delivery vehicle in Berkeley with about 150,000 deliveries. They then expanded to San Jose, Santa Monica, Denver, Dallas, Taipei and Medellin, among others, with a new B2B business model and partners.

About Kiwibot
Kiwibot aims to revolutionize meal delivery with its service using semi-autonomous robots. Since launching in 2017, the startup has made over 150,000 food deliveries and built 400 robots. Kiwibot's ambitious plan: to develop the world's largest fleet of robots, the most convenient delivery service, and the first-ever Internet of Atoms.
About Sodexo North America
Sodexo North America is part of the global multi-service provider Sodexo, which is present in countries. The French catering and services group, with operations in 67 countries and 420,000 employees, reported total sales of €19.321bn in FY19/20, down 12% or €2.633bn. Operating profit melted by 93.8%. In 2019, the group still reports annual sales of 22 billion euros worldwide with 470,000 employees worldwide. The listed company's portfolio includes reception, security, maintenance and cleaning services, catering, facilities management, restaurant and gift vouchers, and fuel passes for employees. Founded in 1966, Sodexo says it provides Benefits and Rewards Services and Personal and Home Services to 100 million people every day.