Throughout the German service industry - and in the hospitality industry in particular - employers are desperately seeking employees. Many have left for other jobs and are slow to return. Appreciation is one of the keys to attracting capable employees again. An overview of the causes and possible solutions.
It seldom happened as drastically as with the Leipzig scene bar Kowalski: The café had to close for good a few days ago because it couldn't get any more people for the service. But even if it does not come everywhere to the closing: Thousands service providers between Flensburg and Garmisch-Partenkirchen plagues the same personnel problem.
Fewer opening hours, more days off and thinned out menus are the result. Staff lost in the pandemic are slow to return to the industry, where in some areas they often have to work long hours but are almost traditionally not paid lavishly.
In addition, there would be further distortions: Students, for example, would hardly be available because they often no longer lived at their places of study due to a lack of attendance at the universities, but instead returned to live with their parents.
The situation on the training market is particularly drastic: just under 17,000 in-company training positions in the hotel and catering industry are offset by 5409 applicants (previous year: 7276).
"Many mini-jobbers were simply put out on the street - for others, the short-time allowance was not enough at the back and front. No wonder that many are now reorienting themselves", complains Susanne Ferschl, member of the Bundestag for the Left Party. "Instead of continuing to rely on mini-jobs across the board, the industry must once again offer permanent employment in good jobs as well as pay according to collective agreements," she demands. "By relying on a 'business as usual' approach, the shortage of skilled workers is homemade."
This does not even make a big dent in sales, she said. "We're working in an infinite growth industry," she says. The urge to go out, to meet other people in casual settings, is at an all-time high, she says. On the days they are open, she says, the bars are all the more crowded. In the bars in Berlin, for example, there is already talk of a revival of the wild 20s.