Technomic: Global Foodservice Navigator

Vehicle-based services rev up

It's easy to maintain social distance when grabbing coffee at the drive-thru.
Anton Novoderezhkin
It's easy to maintain social distance when grabbing coffee at the drive-thru.

When social distance is the new normal, car-based services are a convenient option for picking up favorite out-of-home foods and beverages. According to Technomic's market researchers, companys around the world are answering to this demand. 

Drive-thrus, park and dine, carside takeaway—these formats are growing as restrictions on dine-in service stay in place and consumers refrain from crowded indoor spaces.

It makes sense that car-based services would grow. Grabbing food from a vehicle is convenient and the personal space offers a buffer to maintain social distance.

Prior to the pandemic, drive-thru accounted for just 35 percent of takeout orders globally and was most prevalent in the U.S. (52%), Saudi Arabia (53%) and the UAE (49%).

Now chains like Starbucks are putting drive-thrus in markets like India. Others are banking on park and dine, while many more are introducing contactless carside pickup.


stats