Tim Hortons | Canada

Return of reusable cups

Starting on April 6, guests of Tim Hortons will have they choice between single use and resuable cups.
Tim Hortons
Starting on April 6, guests of Tim Hortons will have they choice between single use and resuable cups.

Tim Hortons had paused serving guests in their own reusable cups as a measure to help protect the health and safety of team members and guests. Starting on April 6, guests will get a 10 cent discount on their beverage purchase for bringing their own clean reusable cup to their local Tims and doing their part to help the company reduce the use of single-use cups.

 
For the first time, guests will also be able to order cold beverages in their reusable cups, including Iced Capps, Cold Brew, iced coffees and iced lattes, Quencher beverages, Lemonade and Frozen Lemonade, Creamy Chills and smoothies.
 
"We've been looking forward to accepting reusable cups in restaurants again and have been working hard with Tims restaurant owners to ensure we do so safely and consistently – including with cold beverages," said Paul Yang, Senior Director of Innovation and Sustainability for Tim Hortons.
 
"In 2019, we reduced our usage of single-use cups by serving nearly 15 million hot beverage orders in reusable cups. Now by offering the option of getting cold beverages served in reusable cups, the potential to reduce the use of single-use cups is even greater. We know we can do better, and we know our guests will be excited to participate with us in reducing waste. We invite them to bring their reusable cups on their next Tims run."
 
Select Tims restaurants are also in the process of reintroducing in-restaurant dishware for guests to be served with, including mugs, plates and cutlery. Tim Hortons had nearly 52 million orders using the in-restaurant dishware in 2019.
 
In the future, guests will also be able to use the Tims app to order ahead and let the restaurant know they will be bringing their own cup. Team members will prepare their beverage in advance with a clean in-restaurant reusable cup and then transfer it to the guest's cup when they arrive.
 
Tims reusable drinkware is available for purchase at participating restaurants. A new lineup of stainless steel mugs, tumblers and straws will be available in participating restaurants at the end of the month.
 
About Tim Hortons
In 1964, the first Tim Hortons restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double coffees, Donuts and Timbits in the years since. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with more than 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and Iced Capps – alongside breakfast, sandwiches, wraps, soups and more. Tim Hortons has more than 5,100 restaurants in Canada, the United States and around the world.


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