April/Mai 06

Leadership & Motivation-Kurse in Orlando

Prof. Dr. Christopher Muller offeriert ein ausgezeichnetes und ausgeweitetes Seminar-Programm an der Universität von Central Florida. 2 besonders spannende Wochen mit folgenden Inhalten:
  • 24.-29. April 2006 - Leading in the Multi-Unit Environment: Growth, Development & Control
Course Objectives:

By the end of this course, participants will be able to: Define the set of skills that are necessary for a new multi-unit manager to achieve success Apply key success factors for restaurant organization growth Facilitate the move from entrepreneurial to professional management Develop competitive strategies for each restaurant segment in the current world marketplace



Participant Benefits

Every attendee will gain new: Knowledge of their own company growth opportunities Skills in creating strategies for company growth and professional development Behaviors that will reward their organizations with high valueadded critical thinking



Price

The fee for this Five Day Certificate Program including all course materials is US$ 1,250.00.
  • 1.-5. Mai 2006 – Operations Marketing: Identifying, Capturing and Keeping Profitable Restaurant Customers
Course Objectives:

By the end of this course, participants will be able to: Segment customers by Frequency, Loyalty & Profitability Transform restaurant unit managers into “Field Marketing Generals” Design a “Marketing Manifesto” for implementation in every operating restaurant unit



Participant Benefits

Every attendee will gain new: Knowledge of their own restaurant’s competitive position Skills in identifying the right promotion strategy for the right customer Behaviors that will guarantee increased profit-driven revenues



Price

The fee for this Five Day Certificate Program including all course materials is US$ 1,250.00.
  • In beiden Wochen parallel – Leadership and Motivation: Strategies and Tactics
Teacher: Robert B. Perry, M.S.



Key Benefits:

Leadership is approached by first having participants examine their thinking styles. For this purpose the psychometric known as “The Life Styles Inventory” is used, and is central in tailoring the course to the particular needs of each student. Motivation is handled directionally. Not only do we discuss the motivation of direct reports, but also that of the people over whom the Manager has no direct control; i.e., colleagues (peers) and the ‘boss.’ Abundant video examples are used to illustrate how the principles being taught are actually applied in the workplace.



Price

The fee for this Five Day Certificate Program including all course materials is US$ 1,250.00.



Die Wochenseminare finden allesamt im Executive Education Center des Rosen College of Hospitality Management statt und zwar im Herzen von Orlando. Orlando ist auch am Abend und an den Wochenenden mega-spannend, die Stadt zählt 4.000 Restaurants, 100.000 Hotelzimmer, 90 Golfplätze. Nicht zuletzt lohnt es sich definitiv, auch Disney und sein immenses Foodservice-Angebot zu besuchen.



www.hospitality.ucf.edu

cmuller@mail.ucf.edu

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